Business Communication
Business Communication: Concept, Features, Importance, Limitations; Basic model of Communication Process and Elements of Communication, Barriers to Communication and overcoming barriers to communication
Means and Types of communication:
Means and Types of communication: Medias of Communication- Written, Oral, Visual, Audio-visual, Formal and Informal Communication, Modes of Quick Transmission of Messages.
Business Letter Writing:
Business Letter Writing: Essentials of Effective Correspondence, Layout of Business Letter, Planning the Letter, Kinds of Business Letters
Communication within the organization: Memoranda, Notices, Circulars, Orders, Agenda and Minutes
Business Correspondence related to Human Resource:
Business Correspondence related to Human Resource: Preparation of Resume, Job Application, Drafting of Interview Letters, Call Letters and Offer of Appointment, Goodwill Messages, Condolence Letters
Business Correspondence related to other parties: Correspondence with banks, insurance companies and government authorities
Report Writing and Proposal Writing:
Report Writing and Proposal Writing: Contents and Types
Press Release and Press Notes
• Jones, Gareth R. and George, Jennifer M., Contemporary Management, McGraw-Hill College, New Delhi, January 2007.
• Study Material Published by ICSI
• Sinha K.K., Fundamentals of Business Communication, Taxmann’s
• Konar Nira, Communication Skills for Professionals, PHI
• Hare Van Thomas (2015), Creating Creativity: Innovation techniques for business, managers and entrepreneurs. Createspace Publishing.
• Makkar Urvashi, Sanjeev Rinku, Jain Sunayana (2015), Innovation and Creativity Management: The Design for future.Bharti Publications.
Links:
[1] https://foreigntrade.iisuniv.ac.in/courses/subjects/communication-skills-and-time-management-5
[2] https://foreigntrade.iisuniv.ac.in/academic-year/2021-2022