COMMUNICATION SKILLS AND TIME MANAGEMENT

Paper Code: 
AEBI 201
Credits: 
2
Contact Hours: 
60.00
Max. Marks: 
100.00
12.00
Unit I: 

Business Communication
Business Communication: Concept, Features, Importance, Limitations; Basic model of Communication Process and Elements of Communication, Barriers to Communication and overcoming barriers to communication

12.00

Means and Types of communication:
Means and Types of communication: Medias of Communication- Written, Oral, Visual, Audio-visual, Formal and Informal Communication, Modes of Quick Transmission of Messages.

12.00

Business Letter Writing:
Business Letter Writing: Essentials of Effective Correspondence, Layout of Business Letter, Planning the Letter, Kinds of Business Letters
Communication within the organization: Memoranda, Notices, Circulars, Orders, Agenda and Minutes

12.00

Business Correspondence related to Human Resource:
Business Correspondence related to Human Resource: Preparation of Resume, Job Application, Drafting of Interview Letters, Call Letters and Offer of Appointment, Goodwill Messages, Condolence Letters
Business Correspondence related to other parties: Correspondence with banks, insurance companies and government authorities

12.00

Report Writing and Proposal Writing:
Report Writing and Proposal Writing: Contents and Types
Press Release and Press Notes

Essential Readings: 

• Jones, Gareth R. and George, Jennifer M., Contemporary Management, McGraw-Hill College, New Delhi, January 2007.
• Study Material Published by ICSI
• Sinha K.K., Fundamentals of Business Communication, Taxmann’s
• Konar Nira, Communication Skills for Professionals, PHI

References: 

• Hare Van Thomas (2015), Creating Creativity: Innovation techniques for business, managers and entrepreneurs. Createspace Publishing.
• Makkar Urvashi, Sanjeev Rinku, Jain Sunayana (2015), Innovation and Creativity Management: The Design for future.Bharti Publications.

ACADEMIC YEAR: 
2021-2022
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